Terms of service

OVERVIEW

Welcome to Three Bear Studio. The terms “we”, “us” and “our” refer to Three Bear Studio. Three Bear Studio operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience.

Three Bear Studio is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when using our Services. Please read them carefully, as they include important information about warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have consented to allow any minor dependents to use the Services under your supervision.

To use our Services or make a purchase, you may be required to provide certain information such as billing, payment, and shipping details. You confirm that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account credentials and for all activity under your account. Accounts may not be transferred or shared.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products as accurately as possible. However, colours and product appearance may vary depending on your device and screen settings.

We do not guarantee that product appearance or quality will meet individual expectations or match images exactly. Product descriptions and availability may change at any time without notice. We reserve the right to discontinue or limit products at our discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Orders are not accepted until confirmed by us and payment has been successfully processed.

Once an order is accepted, changes or cancellations may not be possible. If an order is declined, modified, or cancelled, we will attempt to notify you using the contact details provided at checkout.

All purchases are subject to our Refund Policy. Orders are intended for personal or household use only and not for resale or commercial purposes.

SECTION 4 – PRICES AND BILLING

Prices, promotions, and availability are subject to change without notice. The price charged will be the price displayed at checkout, excluding applicable taxes, shipping, customs, or import charges unless stated otherwise.

You agree to provide accurate and up-to-date payment and billing information and confirm that you are authorised to use the payment method provided.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processes, or circumstances beyond our control. Risk of loss passes to you once items are handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services — including text, images, branding, designs, and media — is owned by or licensed to Three Bear Studio and is protected by intellectual property laws.

You may use the Services for personal, non-commercial use only. Any unauthorised use, reproduction, or distribution is prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available”. We are not responsible for these tools or any outcomes arising from their use.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites. Accessing them is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Three Bear Studio is powered by Shopify. All sales are made directly between you and Three Bear Studio. Shopify is not responsible for any aspect of transactions or disputes arising from purchases made through our store.

SECTION 10 – PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you consent to this processing.

SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions you provide may be used by us without restriction or compensation. You confirm you have the rights to any feedback submitted and that it complies with these Terms.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if information is incorrect, at any time and without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful, harmful, misleading, abusive, or infringing activities. We reserve the right to suspend or terminate access if these Terms are violated.

SECTION 14 – TERMINATION

We may terminate or restrict access to the Services at our discretion. Obligations incurred prior to termination remain enforceable.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind, except where required by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Three Bear Studio and Shopify shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.